The buyer pays through TUT
Money is not sent directly to the seller. Once protected payments launch, it will be held until the delivery flow is completed.
TUT Protection
A deal where important actions stay inside TUT
Payment, dispatch deadlines, extension consent and delivery status should belong to one clear order — without sending money directly to a stranger.
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Honest launch status Protected payments and automatic delivery labels are still being connected. Until their official launch, TUT does not ask users to pay through external links or direct card transfers.
Deal sequence
From payment to collection
The same rules are intended for the website, future native apps and versioned backend APIs.
A delivery label is created
For supported delivery, TUT will pass order data to the carrier and show the parcel number and delivery status inside the deal.
The seller dispatches the item
The standard deadline is up to 5 days. A seller may request more time, but the extension becomes active only after the buyer agrees.
The buyer receives the order
Delivery history and important actions remain inside TUT, helping both sides resolve a missed dispatch or a dispute.
The money is released or refunded
After a correctly completed deal, payment is released to the seller. If dispatch does not happen on time, the order follows the protection cancellation rules.
You should not have to trust promises in a private chat
- Do not pay through an external link.
- Check the item, price and delivery details inside the order.
- Do not approve a deadline extension that does not suit you.
- Keep transaction communication inside TUT.
A clear deadline and traceable delivery
- Dispatch within the standard 5-day period.
- Request an extension only through the order.
- Use the delivery label attached to the deal.
- Never ask a buyer to cancel protected payment.
What TUT never displays publicly
An exact home address, private dispatch point, phone number and payment details must never appear on a public seller profile or listing.